Svetlana moved to NYC from Moscow four years ago to continue her career in management consulting. She has more than 10 years of experience in customer strategy and experience and worked across various industries. Early on in her career, Svetlana launched a start-up, wrote and published a book on guest experience design for hospitality companies, and became a thought leader in customer experience. She is truly passionate about her life purpose of creating a better environment through exceptional experiences.
“I’m excited to be a part of this movement and contribute to such a great purpose of discovering new ways of organizing our lives, creating better living experiences for humanity and taking care of scarce natural resources.”